ITIL® Certification | ELMI College
  • phone icon

    Call Us Now
    (+27) 43 742 0235

  • hours icon

    Opening Hours
    Mon - Fri 08:00 - 18:00
    Sat 07:30 - 10:00

ITIL® CERTIFICATION

Understand and master your company’s IT needs.

ITIL® (Information Technology Infrastructure Library) describes how IT resources should be organised to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM). This globally recognised Framework is used by various organisations to assist with the management of the company’s IT needs.

ELMI College is a registered affiliate of Fox IT Service Management South Africa, an APMG accredited training organisation. This partnership guarantees that our courseware, trainers and delivery is of a world class standard.

What is ITIL® Foundation

 

ITIL® Foundation will assist managers, business staff and end users with the required knowledge to build relationships with their IT service providers. Through a combination of presentations, exercises and discussions, this two-and-a-half-day classroom based, instructor led training will cover key principals and concepts of ITIL®, preparing you for the examination on the final day.

What is ITIL® Practitioner

 

Once you have mastered ITIL® Foundation, focusing on the ‘what’ and ‘why’, ITIL® Practitioner will give you the ‘how to’ and fully prepare you for the ITIL® Practitioner Exam

This two-and-a-half-day classroom based, instructor led training will provide you with practical guidance on how to adopt and adapt the ITIL® framework within your organisation. You will receive interactive assignments, tools, techniques and guidance to implement the framework effectively. This course will provide you with a toolkit to ensure continuous learning, giving you ongoing support throughout your improvement journey.

 

Further Study Options After Conference & Events

For more information – contact us today!

For more information on FOX IT Service management, visit the FOXITSM Website

ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. Training material is reproduced under license from AXELOS Limited, based on AXELOS ITIL® material. All rights reserved. SIAM® is a registered trademark with BCS. Accredited online (CLOUD-Trainer), ITIL®, COBIT®, SIAM® and ISO/IEC20000 training is provided by IT Training Zone Ltd. APMG-International Swirl device logos are trademarks of the APM Group Ltd. DSDM, Atern, AgilePM® and AgileBA® are registered trademarks of Dynamic Systems Development Method Limited. COBIT® 5 logo is a trademark of Information Systems Audit and Control Association® (ISACA®). COBIT® is a registered trademark of Information Systems Audit and Control Association® (ISACA®). APMG Stakeholder Management & Organisational Change Management is a trademark of the APM Group Limited. All rights reserved. Certified examinations are accredited by APMG Examination Institute

COBIT® 5 & ITIL® Certifications